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E-Poster

Community Organization and Social Administration

Mission Mindset: Experiences of Staff in a Shelter for Unhoused Families

Friday, October 25, 2024
10:30 AM – 11:00 AM CT
Location: KC Convention Center, Poster 12B
Family homeless shelters serve as crucial sanctuaries for families navigating the experience of being unhoused. Yet, the demands placed on shelter staff are immense and diverse. This poster presents results from a qualitative research project exploring the experiences of family shelter staff and their perspectives on organizational change priorities.

Learning Objectives:

  1. Comprehend the emotional toll experienced by staff in family homeless shelters in relation to their identified "mission mindset" motivating and sustaining this challenging field.
  2. Critically evaluate staff experiences and reflect on their perspectives on improvement within shelter operations and its implications for administrators.
  3. Discuss the implications of this work for the administrative task of recruiting and retaining shelter staff using an ecological systems framework.